HOW TO DEAL WITH UNFAIR BANK CHARGES - Tweet to PM Modi and FM Jaitley
UNFAIR BANK
CHARGES
If you have
incurred excessive overdraft charges or other bank fees, you could try to
reclaim them or come to an arrangement with your bank, especially if you’re in
financial hardship. Start by talking directly to your bank. If that doesn’t
work, you might be able to get free help.
How to reclaim unfair overdraft charges?
Yes. It takes a bit of
effort, but remember:
- You’ve got nothing to
lose. Except, perhaps, some time calling or writing letters.
- It won’t cost you
anything. If you have got a case it will be investigated for free.
- Your bank won’t penalize you. You won’t be treated differently for complaining.
Who can reclaim charges?
Anyone can write or speak to
their bank and ask for a refund. Some banks might even write off charges as a
gesture of goodwill to a valued customer.
A Supreme Court ruling in
2009 made it more difficult to reclaim charges, but it is still still possible,
especially if you’re struggling.
If your bank refuses, you can
always ask the Financial Ombudsman Service to investigate (for free).
They can help if:
- You’re in real financial
hardship. For example, if you’re struggling to buy necessities and pay
bills, or you’ve lost your job.
- The charges are unfair
compared to what you did. For example, if you went overdrawn £1 and were
charged £35.
- You’re stuck in a spiral
of charges. This might happen if the charges keep putting you into the
red, and the overdraft keeps costing you more in charges.
Why were you charged in the first place?
It’s no fun getting overdraft
charges, but before you complain, ask yourself why you were charged.
- Did you read the small
print? Make sure you understand what you can be charged for. For example,
you might be fined for going overdrawn by a small amount, for a short
length of time.
- Are you struggling with
debt? If so, many organisations can help with free, confidential advice.
- Could you manage your
money better?
Comments
Post a Comment